From getting help at the airport to ensuring you’re comfortable on the plane, EasyJet’s team is ready to support you. Here’s what you need to know about these services.

What Is EasyJet Special Assistance?

EasyJet’s special assistance is designed to help passengers with disabilities, including autism and other hidden conditions, travel comfortably. They offer help with things like mobility aids, medical equipment, and assistance dogs.

To get everything set up for your journey, it’s best to request assistance at least 48 hours before your flight. You can call the special assistance team at 0800 998 1130 (free from UK mobiles and landlines) or fill out the assistance request form on the EasyJet website.

How to Request Special Assistance with EasyJet

You can request assistance when you book your flight or afterwards by contacting EasyJet online or by phone. It’s best to arrange this as early as possible to ensure you get the help you need. If you’re already at the airport and haven’t sorted assistance yet, just head to the special assistance desk. They can help you on the spot, though it might take a bit longer if not pre-arranged.

Non-Visible Disabilities and Sunflower Lanyards

If you have a non-visible disability like autism, a Sunflower lanyard is a simple way to let staff know you might need some extra support. These lanyards are available at all UK airports from the special assistance or reception areas. You can also buy one in advance from Hidden Disabilities Website. Wearing the lanyard lets staff know you might need more time, space, or help as you get around the airport.

Assistance for Passengers with Reduced Mobility

If you have reduced mobility and need help with walking, boarding, or using a wheelchair, EasyJet’s special assistance service is there for you. They offer wheelchair assistance and can carry mobility aids at no extra charge. Just let them know your needs in advance whether it’s help getting through the airport, boarding the plane, or using specific equipment.

Travelling with Assistance Dogs

Travelling with an assistance dog? EasyJet allows them in the cabin on most routes, as long as they’re registered with an accredited organisation. Make sure to notify EasyJet when you book or at least 48 hours before your flight. The airline will arrange seating to ensure there’s enough space for your assistance dog.

Booking Assistance and Contact Information

To book assistance, you can call EasyJet’s special assistance team at 0800 998 1130, use the request form on their website, or visit the special assistance desk at the airport. For any other questions about air travel, including accessible toilets or seating information, EasyJet’s team is available to help both online and in person.

Handling Delays and Disruptions

Delays and disruptions like flight delays or cancellations can be stressful, especially when you’re travelling with autism. EasyJet offers priority support during these times, and their ground crew can assist with rebooking flights or finding other solutions.

Keeping an eye on updates via the EasyJet app or website can be helpful, and airport staff are always on hand to assist if needed. If there are long delays, there might be special assistance areas available that are quieter and less crowded, so it’s worth asking about these spaces at the special assistance desk.

Overall

Travelling with autism doesn’t have to be a stressful experience. With some planning and the right support from EasyJet’s special assistance services, your journey can be a lot more enjoyable. EasyJet is committed to making travel accessible for all passengers, including those with hidden disabilities, and ensuring you get the help you need from check-in to landing.

Frequently Asked Questions

How do I add special assistance with EasyJet?

You can add special assistance when booking your flight or afterwards by contacting the special assistance team. Call them at 0800 998 1130 (free from UK mobiles and landlines) or fill out the request form on EasyJet’s website. It’s recommended to arrange assistance at least 48 hours before your flight to make sure everything is in place.

Who qualifies for special assistance at the airport?

Special assistance is available for anyone with a disability or condition that affects their ability to travel independently, including autism, reduced mobility, and those travelling with assistance dogs. Hidden disabilities like autism can also be indicated by wearing a Sunflower lanyard, which signals that you might need extra support.

Where is the special assistance desk at Gatwick airport?

At Gatwick Airport, the special assistance reception areas are located in the drop-off zones of both the North and South terminals. These areas provide help getting into the terminal and through check-in if needed. If the desk isn’t staffed, there will be a phone available to speak to a staff member who can arrange assistance.

Can you skip queues with a Sunflower lanyard?

Wearing a Sunflower lanyard doesn’t automatically let you skip queues, but it does signal to airport staff that you may need extra support, like assistance during security checks or boarding. Staff are generally accommodating and will help make the process smoother for you.

What support does EasyJet offer for autistic travellers?

EasyJet offers various support options for autistic travellers, including assistance with boarding, seating arrangements, and help getting around the airport. You can also request a Sunflower lanyard, which discreetly signals to staff that you have a hidden disability and might need extra time or assistance.

How early should I arrive at the airport if I need special assistance?

If you’ve requested special assistance, it’s best to arrive at the airport at least two hours before your flight. This allows plenty of time to check in, get through security, and board with the help of the special assistance team. Arriving early can help reduce stress and ensure you have enough time for everything.

Can I bring medical equipment on an EasyJet flight?

Yes, EasyJet allows passengers to bring necessary medical equipment on board, such as oxygen tanks or mobility aids. It’s important to inform the special assistance team about your equipment needs when booking or by calling 0800 998 1130. There’s no extra charge for carrying medical equipment, but advance notice helps to ensure everything is prepared.

How do I travel with an assistance dog on EasyJet?

To travel with an assistance dog on EasyJet, you must notify the airline when booking or at least 48 hours before your flight. Assistance dogs must be registered with an accredited organisation. EasyJet will help arrange appropriate seating to ensure there’s enough space for your dog during the flight.

What should I do if my special assistance wasn’t arranged at booking?

If you didn’t arrange special assistance when booking your flight, you can still request it by calling EasyJet’s special assistance team at 0800 998 1130 or by visiting the special assistance desk at the airport. It’s best to do this as soon as possible to ensure you receive the support you need.

Can I get help with security checks if I have a hidden disability?

Yes, if you have a hidden disability such as autism, you can receive extra support during security checks. Wearing a Sunflower lanyard signals to staff that you might need additional assistance, such as a private screening or a quieter process. Just speak to the security staff or the special assistance team when you arrive at the airport to discuss your needs.

The post A Helpful Guide to EasyJet Special Assistance for Autistic Travellers appeared first on Autism Support.

In this guide, we’ll cover how to claim this discount and explore the various ways Disneyland Paris caters to disabled guests to ensure a smooth and enjoyable experience.

What is the Disneyland Paris Discount for Disabled Guests?

If you or someone in your group has a disability, Disneyland Paris offers a 25% discount on tickets. This discount applies to both you and one accompanying guest. To take advantage of the discount, you’ll need to purchase your tickets in person at the ticket counters on the day of your visit.

Be sure to bring valid proof of disability, such as a national disability card or another recognised disability document, as this is required to qualify for the discount.

Can Disabled People Get a Disneyland Paris Discount on Annual Passes?

Yes, disabled guests can get the 25% Disneyland Paris discount on annual passes, not just single-day tickets. This makes it even more affordable to enjoy the magic of Disneyland Paris throughout the year.

To receive the discount on an annual pass, you’ll need to provide valid proof of disability at the time of purchase. The discount applies to both the disabled guest and one accompanying person, giving you unlimited access to the parks for a year at a reduced rate.

This is an excellent option if you plan on visiting Disneyland Paris multiple times during the year, whether for special events, seasonal attractions, or simply to enjoy the park at your own pace. When you’re ready to purchase your annual pass, just visit the ticket counters at Disneyland Paris with your disability documentation.

How to Request a Priority Card at Disneyland Paris

A Priority Card can make your visit to a Disney Park much easier by giving you priority (but not immediate) access to attractions, shows, parades, and Character Meet and Greets. You can also use it to skip queues at payment counters in restaurants and shops.

Here’s how you can get one:

1. Request On Arrival: You can request a Priority Card when you arrive at Disneyland Paris, either at a Disney Hotel or the park entrance. Just bring your valid proof of disability and some ID.
2. Request Online: To save time, you can request a Priority Card online up to a month before your visit date. After submitting your request, you’ll receive a confirmation email. On the day of your visit, bring the file number from your email, along with your valid proof of disability, to collect your card.

How to Apply for an Easy Access Card

If you have a long-term chronic disease, Disneyland Paris offers an Easy Access Card that provides quicker (though not immediate) access to attractions. This card allows you to book a timeslot for rides, making it easier to plan your day.

It is important to provide accurate information to determine eligibility for the Easy Access Card due to access restrictions. These restrictions are essential for ensuring the safety of the cardholder and their helper(s).

To apply for the Easy Access Card, you will need to present an original medical certificate from a medical doctor. The certificate must be signed and dated within the last three months and should confirm that you have a chronic condition, without specifying what the condition is.

This process ensures that you can enjoy the park with a bit more ease and flexibility, especially when it comes to waiting for attractions.

Tips for Disabled Visitors at Disneyland Paris

Here are a few tips to help you make the most of your visit:

• Book in Advance: If you can, request a Priority Card online before your visit. This can save you time on the day.
• Check Your Email: After applying for the Priority Card, look out for the confirmation email. If you don’t see it, check your spam folder.
• Plan Ahead: Use the accessibility maps available on the Disneyland Paris website to familiarise yourself with accessible areas and facilities in the parks.
• Bring the Right Documents: Make sure you have all the necessary paperwork, like your valid proof of disability and any required medical certificates.
• Ask for Help: If you need assistance, don’t hesitate to ask a cast member. They’re there to help and ensure you have a great time.

What to Do If You Need Help

If you need help during your visit, you can always turn to a cast member. Whether you need directions, assistance with your Priority Card, or information about accessible attractions, they’re ready to assist. You can also visit City Hall in Disneyland Park or Studio Services in Walt Disney Studios Park for more support.

Overall

Visiting Disneyland Paris with a disability doesn’t mean missing out on the fun. With discounts, priority access, and plenty of accessible facilities, you can enjoy everything the parks have to offer. Plan ahead, bring the right documents, and take advantage of the services available to make your visit as enjoyable and stress-free as possible.

Whether you’re exploring the magic of Disneyland Park or the excitement of Walt Disney Studios, Disneyland Paris ensures that everyone can experience the Disney magic and the joy of the parks.

Frequently Asked Questions

Does Disneyland Paris offer discounts for disabled people?

Yes, Disneyland Paris provides a discount for disabled guests. If you or someone in your group has a disability, you can receive a 25% discount on park tickets for both the disabled guest and one accompanying person. This discount is available only at the ticket counters on the day of your visit, so you’ll need to buy your tickets in person.

How much is the disability discount at Disneyland Paris?

The disability discount at Disneyland Paris is 25% off the regular price of park tickets. This discount applies to both the disabled guest and one accompanying person, making it more affordable for those with disabilities to enjoy the Disney Parks.

What is valid proof of disability at Disneyland Paris?

To get the Disneyland Paris discount for disabled guests, you need to provide valid proof of disability. Accepted documents include a national disability card, disability document, or a medical certificate. The documentation must clearly state that you have a disability that qualifies for the discount.

What type of document does Disneyland Paris accept as official proof of disability?

Disneyland Paris accepts several types of documents as official proof of disability. These include a national disability card, disability document, or a medical certificate. The document must confirm your disability and be recognised by Disneyland Paris to access the discount and other services.

Can I use my UK Blue Badge in Paris?

Yes, you can use your UK Blue Badge in Paris. The Blue Badge is recognised across Europe, including in France. This means you can use it for accessible parking and other disability-related services while visiting Disneyland Paris and other locations in the country.

Is there disabled parking at Disneyland Paris?

Yes, there is disabled parking available at Disneyland Paris. The parking spaces for disabled guests are located close to the park entrances, making it easier to access the parks. To use the disabled parking, you will need to display a valid disability parking permit, such as the UK Blue Badge.

Is disabled parking free at Disneyland Paris?

No, disabled parking at Disneyland Paris is not free. Although there are designated parking spaces for disabled guests, a valid disability parking permit is required, and the standard parking rates apply. This means that even with a Blue Badge or other recognised disability parking permit, you will need to pay the usual parking fee.

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The Disneyland Paris Priority Access Card and Easy Access Card are designed to help by reducing wait times and providing easier access to attractions, shows, and services throughout the park.

In this guide, we’ll cover everything you need to know about these cards, from how to apply, to the benefits they offer, and which documents you’ll need.

What is a Disneyland Paris Priority Pass?

The Disneyland Paris Priority Access Card is a special pass for visitors with disabilities, giving them priority access to many attractions, shows, and character meet-and-greets.

It doesn’t guarantee immediate access, but it does significantly reduce waiting times by allowing you to join a virtual queue. This card also offers priority service at restaurant and shop checkouts, making your day at the park much easier.

To qualify for the Priority Access Card, you’ll need to provide a valid proof of disability. This could be a national disability card, medical certificate, or another officially recognised document. The card is personal to the holder and also covers one accompanying person, so they can enjoy the same benefits.

Who Can Get a Disneyland Paris Priority Pass?

If you have a disability or a long-term chronic disease, you may be eligible for the Disneyland Paris Priority Access Card. You’ll need to present valid documentation that proves your condition.

Acceptable documents from the UK include:

• Disability Living Allowance
• Attendance Allowance Award
• Personal Independence Payment
• Parking Card for Disabled People
• Armed Forces Compensation Scheme
• National Disability Card ID
• Disabled ID
• Nimbus Access Card
• Recognised Assistance Dog ID Card from organisations like Assistance Dogs International (ADI) or Assistance Dog UK (ADUK)
• Registration Card BD8
• Certificate of Visual Impairment (CVI)

Make sure to bring the original copy of your valid proof of disability document on the day you plan to collect your card.

How to Get a Disneyland Paris Priority Pass?

You can apply for the Disneyland Paris Priority Access Card either online before your visit or in person when you arrive at the park.

Applying Online

To save time, it’s recommended to apply online up to one month before your visit. Here’s how:

1. Visit the Disneyland Paris website and find the guest services section.
2. Fill out the application form with your details and upload your valid proof of disability.
3. You’ll receive a confirmation email with a QR code. If you don’t see it in your inbox, check your spam folder.
4. On the day of your visit, present the QR code and your proof of disability at a Disney Hotel or one of the dedicated desks at the park entrances to collect your card.

Applying Onsite

If you prefer to apply in person, you can do so at the concierge desk of your Disney Hotel or at City Hall on Main Street in the park. Make sure to bring the original copies of your documents. The card will be issued for the duration of your stay.

What Are the Benefits of Having a Disneyland Paris Priority Pass?

The Disneyland Paris Priority Access Card comes with several perks that make your visit more comfortable:

Priority Access to Attractions

With this card, you can use special lanes at many attractions, which means less time waiting in queues. This is perfect for those who find it difficult to stand for long periods.

Priority Seating at Shows and Parades

You’ll get access to designated areas for shows and parades, ensuring better views and easier access.

Priority Service at Restaurants and Shops

When you’re ready to eat or shop, just show your Priority Access Card to use the dedicated lanes, allowing you to complete your purchases quickly.

What is a Disneyland Paris Easy Access Card?

If you have a recognised Long Term Chronic Disease but don’t have a disability card, the Easy Access Card is available to you. This card provides simplified (but non-immediate) access to attractions, allowing you to book timeslots for rides. After completing your first reservation, you can make another one.

To get the Easy Access Card, you’ll need an original medical certificate, signed and stamped by a doctor, dated within the last three months. The certificate should confirm your long-term chronic disease.

Long-term illnesses which qualify for an Easy Access Card

Here’s list of long-term illnesses recognised by Disneyland Paris:

How to Get a Disneyland Paris Easy Access Card

To obtain an Easy Access Card, request it on the day of your arrival. Present your original medical certificate at the concierge or reception desk of your hotel or at the entrance to the Disney Parks. The card is valid for the duration of your stay, making it easier to enjoy the attractions without long waits.

Does Disneyland Paris Have a Disabled Discount?

Yes, Disneyland Paris offers a 25% discount on Disney Park Tickets for guests with disabilities and one accompanying person. This discount is available only at the ticket counters on the day of your visit, so be sure to bring your valid proof of disability with you.

Overall

The Disneyland Paris Priority Access Card and Easy Access Card are fantastic resources for making your visit to the park more comfortable and enjoyable. Whether you apply online or in person, having these cards will help you save time and make the most of your Disneyland Paris trip.

Frequently Asked Questions

What is a Priority Pass at Disneyland Paris?

The Disneyland Paris Priority Pass is a special access card that allows guests with disabilities to have priority access to attractions, shows, and other services within the park. While it doesn’t offer immediate access, it significantly reduces wait times by placing you in a virtual queue, making your visit more comfortable.

Who qualifies for a Disneyland Paris Priority Pass?

To qualify for a Disneyland Paris Priority Pass, you must have an officially recognised disability or long-term chronic illness. You will need to provide valid proof of disability, such as a national disability card, a medical certificate, or another recognised document. This pass is designed to help those who may find it challenging to navigate long queues.

How to apply for a Disneyland Paris Priority Pass?

You can apply for the Disneyland Paris Priority Pass either online up to one month before your visit or in person at the park. To apply online, visit the Disneyland Paris website, fill out the necessary forms, and upload your valid proof of disability. If applying onsite, bring your original documents to the concierge desk of your Disney Hotel or to City Hall in the park.

How many people can use the Priority Pass at Disneyland Paris?

The Disneyland Paris Priority Pass covers the person with the disability and one accompanying person. This allows both people to enjoy the benefits of priority access throughout the park. The pass is personal and cannot be shared with others beyond the one designated accompanying person.

Is the Disneyland Paris Priority Pass free?

Yes, the Disneyland Paris Priority Pass is free of charge. There are no fees associated with applying for or using the Priority Pass. However, you will need to provide valid proof of disability to obtain the pass.

What evidence is needed for a Disneyland Paris Priority Pass?

To obtain a Disneyland Paris Priority Pass, you will need to present valid proof of disability. Acceptable documents include a national disability card, a medical certificate issued within the last three months, or other officially recognised documentation such as an Access Card or a Certificate of Visual Impairment (CVI). It’s important to bring the original copies of these documents when collecting your pass.

How long is the Disneyland Paris Priority Pass valid?

The Disneyland Paris Priority Pass is valid for the duration of your stay at Disneyland Paris, up to a maximum of seven days. If your visit is postponed or cancelled, you will need to reapply for the pass for your new dates.

Can I use the Disneyland Paris Priority Pass for all attractions?

While the Disneyland Paris Priority Pass gives priority access to many attractions, shows, and services across the park, not all attractions may be included. Some rides have specific access restrictions, so it’s a good idea to check with cast members or refer to the accessibility maps provided by Disneyland Paris.

Can I apply for a Disneyland Paris Priority Pass if I have a temporary condition?

The Disneyland Paris Priority Pass is primarily intended for guests with permanent disabilities or long-term chronic diseases. If you have a temporary condition, you might still qualify, but it’s recommended to bring a medical certificate detailing your condition and discuss your needs with the guest services team at Disneyland Paris.

The post Disneyland Paris Priority Card: A Complete Guide for Disabled Visitors appeared first on Autism Support.

This guide will walk you through everything you need to know about the necessary proof of disability documents and how to apply for the disability passes available at Disneyland Paris.

What Disability Passes Are Available at Disneyland Paris?

Disneyland Paris provides two main types of disability access passes: the Disneyland Paris Priority Card and the Disneyland Easy Access Card. Both cards are designed to make the experience at the park more accessible, but they cater to different needs.

What Is the Disneyland Paris Priority Card?

The Disneyland Paris Priority Card is intended for guests who are officially registered as disabled. This card allows for priority access to rides, shows, and certain other attractions, reducing wait times and providing a smoother experience throughout the park.

What Is the Disneyland Easy Access Card?

The Disneyland Easy Access Card is for guests with long-term illnesses that may not be classified as disabilities but still require special consideration. This card provides easier access to certain attractions and services within the park.

How to Apply for a Disneyland Paris Priority Card

Applying for the Disneyland Paris Priority Card is a simple process, but it does require you to present specific documents that serve as proof of disability.

Here’s how you can apply:

1. Gather Your Documents: Ensure you have the necessary documents ready. These should be official documents in either French or English.
2. Visit the Concierge Desk or City Hall: Once you have your documents, head to the concierge desk at your Disney hotel or to City Hall on Main Street in the park. The cast members there will verify your documents and issue you the priority card.
3. Start Enjoying Your Visit: With the priority card in hand, you’ll have priority access to many attractions, reducing wait times and making your visit more enjoyable.

Which Documents Are Accepted as Proof of Disability at Disneyland Paris?

When applying for the Disneyland Paris Priority Card, you’ll need to provide one of the following documents as proof of disability.

These documents must be official and can be in either French or English:

How to Apply for a Disneyland Easy Access Card

If you have a long-term illness that qualifies you for the Disneyland Easy Access Card, the application process is similar to that of the priority card:

1. Eligible Conditions: Before you apply, make sure your condition is one of those recognised by Disneyland Paris. This includes a variety of long-term illnesses and chronic conditions.
2. Obtain a Medical Certificate: You’ll need an original medical certificate from a doctor that clearly states your condition. The certificate must be in French or English and should specify one of the recognised long-term illnesses.
3. Visit the Concierge Desk or City Hall: With your medical certificate in hand, go to the concierge desk at your Disney hotel or City Hall. The staff will review your certificate and issue the easy access card if everything is in order.
4. Use Your Easy Access Card: The easy access card allows for smoother access to certain attractions, helping to make your visit as comfortable as possible.

While the Easy Access Card cannot be applied for online, the Priority Card can be requested online up to one month in advance.

Eligible Conditions

Before applying for the Disneyland Easy Access Card, it’s important to verify that your condition is one of those recognised by Disneyland Paris.

Here are some conditions that qualify:

Does Disneyland Paris Offer Discounts for Disabled Visitors?

Yes, Disneyland Paris offers a 25% discount on park tickets and annual passes for disabled guests and their accompanying person. To receive this discount, you need to present valid proof of disability when purchasing your tickets or annual passes.

Overall

Knowing which documents are required as proof of disability at Disneyland Paris is key to ensuring you get the right support during your visit. Whether you’re applying for the Disneyland Paris Priority Card or the Disneyland Easy Access Card, having the correct documents will allow you to enjoy the park to the fullest.

Remember to gather all necessary documents ahead of time, and don’t hesitate to ask cast members for help once you arrive. With the right preparations, your trip to Disneyland Paris will be as magical as possible.

Frequently Asked Questions

What is a priority card at Disneyland Paris?

A priority card at Disneyland Paris is a special pass given to guests with officially recognised disabilities. This card provides priority access to attractions, shows, and other experiences in the park, helping to reduce wait times and make the visit more enjoyable for disabled guests.

What is a Disneyland Paris Easy Access Card?

The Disneyland Paris Easy Access Card is intended for guests with long-term illnesses or conditions that may not be classified as disabilities but still require special accommodations. This card provides easier access to certain attractions and services within the park, making it more comfortable for guests with specific health conditions.

How do I apply for a priority card at Disneyland Paris?

To apply for a priority card at Disneyland Paris, you need to present official proof of disability at the concierge desk of your Disney hotel or at City Hall within the park. Accepted documents include a Disability Living Allowance (DLA), Personal Independence Payment (PIP), Blue Badge, or other recognised proofs.

What documents are required as proof of disability at Disneyland Paris?

Accepted documents for proof of disability at Disneyland Paris include the Disability Living Allowance (DLA), Attendance Allowance Award, Personal Independence Payment (PIP), Blue Badge, Armed Forces Compensation Scheme, National Disability Card ID, Disabled ID, Access Card, Recognised Assistance Dog ID Card, Registration Card BD8, and Certificate of Visual Impairment (CVI).

Can I apply for a Disneyland Paris Easy Access Card online?

No, you cannot apply for the Disneyland Paris Easy Access Card online. You must apply in person at the concierge desk of your Disney hotel or at City Hall in the park, bringing with you an original medical certificate that confirms your condition.

What conditions qualify for a Disneyland Paris Easy Access Card?

Conditions that qualify for the Disneyland Paris Easy Access Card include long-term illnesses such as Parkinson’s disease, chronic heart failure, chronic respiratory failure, chronic liver disease, cancer, and other severe conditions like multiple sclerosis and paraplegia.

Does Disneyland Paris offer discounts for disabled visitors?

Yes, Disneyland Paris offers a 25% discount on park tickets for disabled guests and their accompanying person. To get this discount, you need to present valid proof of disability when purchasing your tickets.

Can I use my UK Blue Badge as proof of disability at Disneyland Paris?

Yes, the UK Blue Badge is accepted as valid proof of disability at Disneyland Paris. It can be used to apply for a priority card or to receive the discount on park tickets.

Where can I collect my Disneyland Paris Priority Card or Easy Access Card?

You can collect your Disneyland Paris Priority Card or Easy Access Card at the concierge desk of your Disney hotel or at City Hall on Main Street within the park. Make sure to bring all the necessary documents for verification.

The post Which Documents Are Required as Proof of Disability at Disneyland Paris? appeared first on Autism Support.